What should be done if a cleaning agent causes a reaction on the upholstery?

Prepare for the IICRC Upholstery and Fabric Cleaning Technician exam with flashcards and multiple choice questions. Each question is accompanied by helpful hints and detailed explanations to ensure you’re ready for success!

When a cleaning agent causes a reaction on upholstery, quickly rinsing the area with cold water is the most appropriate action to take. This step is crucial for several reasons. First, rinsing with cold water helps to dilute and remove the cleaning agent, potentially reducing the risk of damage to the fabric or further adverse reactions. Many reactions can involve color bleeding, material degradation, or an adverse chemical reaction that may worsen if left unattended.

Quick action not only minimizes the potential for lasting damage but also helps restore the upholstery’s appearance and integrity more effectively. Therefore, addressing the situation promptly with cold water is essential in upholstery cleaning practices.

Continuing to use the agent or applying more solution could exacerbate the reaction, while ignoring the reaction altogether may lead to serious, lasting damage to the upholstery.

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